Privacy Policy

RAD values your privacy

In case you (visitor/customer) do not provide the information the firm so requires we may be unable to provide the whole range of services to you.

"Personal Information" denotes the information that can be associated with a specific person and something which could be used to identify that specific person, whether from that data and other information that we have, or are likely to have access to but does not include anonymous or pseudo anonymous identities which by its very nature cannot be used to identify a specific person, whether in combination with other information or otherwise.

The firms online Privacy Policy discloses information practices followed by us both for the Website and Customer/subscriber/membership based services ("Services") including the nature of information being collected, method adopted to collect such information and how it is put to use by the firm. We wish to reiterate that our website, www.theradstory.com ("THE RAD STORY”, "firm", "we", "us" and "our") respects your privacy and the protection & security of your Personal information is one of our prime concerns.

By accessing or using this Website, you give your express consent to , www.theradstory.com for its usage, disclosure, retention, and at the same time protecting your Personal Information as described in this Privacy Policy. This Privacy Policy extends to both users who visit the firm’s website but do not transact on the Website, as well as users who are registered and are authorized by the Website to transact on the Website.

Like any other responsible organisation this firm is responsible for the collection, use, disclosure, retention, and protection of your Personal Information in accordance with its privacy standards as well as any applicable National laws. Accordingly the firm may transfer data to other persons or may process and retain your Personal Information on its servers/third party servers in India

NATURE OF INFORMATION THAT MAY BE COLLECTED

To enable you to become a member or subscriber of our Website, we need you to provide your basic Personal Information which we may collect and store . Apart from this, when you visit our site, our systems collect details about your computer system and Personal Information viz your internet protocol address.
We will have access to Personal Information about you only if you are willing to provide it. Also please make sure you update your Personal Information in case any of your details change.
The details required may include your name, email address, delivery address, telephone number, membership account information, preferences, time zones, reviews, comment lists, searches, billing information and payment information.

CONSENT FOR THE PERSONAL INFORMATION

Before submission of the Personal Information on the Website, you would be asked to give your consent on the Website to use your Personal Information by the firm.

The consent given to use the Personal Information can be withdrawn by you at any time. All actions taken by the firm before withdrawal of the consent by you will not be affected due to withdrawal of the consent. Further, it flows that upon withdrawal of the consent, you will not be able to subscribe the services and membership of the Website.

PERMISSIBLE AGE

As a matter of policy we do not knowingly collect any Personal Information from users below the Permissible Age and accordingly the Services available in the website are not intended for users under the age of 18, unless permitted under applicable National/State laws ("Permissible Age"). If we become aware that a person who is submitting Personal Information is below the Permissible Age, the firm is within its rights to delete the account and any related information in due course of time.

THIRD PARTY INFORMATION

We may collect, process and store your user ID associated with any social media account (such as your Facebook /Instagram account) that you use to sign in to access the services or connect with or use with the Services. When you sign in to your account with your social media account information, or otherwise connect to your social media account with the Services, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. This could include, without limitation, any information that you have made public through your social media account, information that the social media service shares with us or information that is disclosed during the sign-in process. Please be fully conversant with your social media provider's privacy policy and help centre for more information about how they share information when you choose to connect your account.

USAGE OF INFORMATION

THE RAD STORY does not allow any unauthorised persons or organisation to use any information that firm may collect from you through this Website. The firm uses the Personal Information collected from you and about you for a variety of purposes, including:

To process and respond to your queries.
To fulfil any order made by you and to communicate with you when necessary.
To inform you as to the terms of use of the Website, how the Website works or contact you about our news and offers that we think may interest you. If you no longer wish to receive messages of this nature, please contact us and send an email to let us know at info@theradstory.com . Alternatively, you may unsubscribe by clicking on the option at the bottom of any of the emails you receive.
To contact you about the Website and Website related news and Services available on the Website; monitor and improve the Website; calculate the number of visitors to the Website; update you on all the special offers available on the Website and provide you with a better shopping experience.
To protect your vital interest or of another natural person, for carrying out the public interest or in the exercise of official authority vested in the firm which flows out of the access made available through the website.
To respond to summons, court orders or other legal process, your Personal Information may be disclosed pursuant to such summons, court order or legal process, which may be without notice to you.
To enhance the functionality and improve the quality of our Services, to personalize your experience while using our Services and to use appropriate information to comply with our legal obligations.
To administer our Services, diagnose technical problems and providing customer support.
To send you communications that you have requested or that may be of interest to you by way of emails, courier, registered post, telephone calls, or any other mode of communication.
To enable us to show you ads that are relevant to you.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Services.
For any other purpose with your consent.

WILL WE SHARE YOUR PERSONAL INFORMATION WITH ANYONE ELSE?

Unless expressly mentioned in this Privacy Policy, we will never release your Personal Information details to any outside company for mailing or marketing purposes. We may disclose Personal Information that we collect or you provide, as described in this Privacy Policy, in the following ways:

Upon placing an order, a part of your Personal Information will be passed on to the other persons/ entities who shall need to have access to some Personal Information like courier companies and payment gateway partner. We have a non-disclosure agreement with this third party. The payment gateways are certified by all the major card issuers to hold details securely.
We may share collective information such as demographics and Website usage statistics with our sponsors, advertisers or other third parties (such third parties do not include the firms marketing partners and network providers). Also when this type of information is shared, such parties do not have access to your Personal Information.
With our subsidiaries, affiliates or group entities.
With a buyer or other successor in the event of a sale or transfer of some or all of the firms assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by firm about the users of our Services are among the assets transferred.
If you interact with social media features on our Services or use your social media credentials to log-in or post content, these features may collect information about your use of the Services, as well as post information about your activities on the social media service. It therefore flows that your interactions with social media companies are governed by their respective privacy policies.
To enforce or apply our Terms and Condition and other agreements, , including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the firm , our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
In any other circumstances where we have your consent.

ACCESSING & CORRECTING YOUR PERSONAL INFORMATION

We will take reasonable steps to accurately record the Personal Information that you provide to us and any subsequent updates. If required by you, the firm will delete the Personal Information provided by you on the Website. However upon deletion of your information from the firms Website, copies of your information may remain viewable in cached and archived pages, or might have been copied or stored by other users of our websites.

HOW LONG WILL WE KEEP YOUR INFORMATION?

We will only keep your Personal Information for as long as necessary and consistent with the purpose for which you have given it to us. Except where needed to respond to a query from you or fulfil an order, we will delete your Personal Information on request by you.

EU PRIVACY/DATA PROTECTION RIGHTS

Under EU General Data Protection Regulation (GDPR), EU residents have the following rights:

To know the purpose to process the Personal Information.
To know the status of Personal Information processed.
Access the Personal Information that is processed.
To get erased or rectified the Personal Information.
Restrict the processing of the Personal Information.
Data portability of the Personal Information provided on the Website.
To have opt-out option from processing the Personal Information (unless the firm has compelling legitimate grounds otherwise)

The above mentioned rights can be exercised by EU residents by contacting at info@theradstory.com

COOKIES POLICY

WHAT ARE COOKIES?

Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist the firm to provide you with uninterrupted service. The firm does not use cookies to save Personal Information for outside users. By using this website, you agree to the firms use of cookies as described in this Privacy Policy.

HOW DO WE USE COOKIES?

When you place an order on the Website and enter your name and details, you will become a recognized user, and we will send a cookie to your computer. A cookie is a small file that may be placed on your computer's hard disk for record-keeping purposes. Cookies do not contain any information that can personally identify you. They help us to recognize you when you visit the website and make use of the service so that the service can be tailored to your needs.

By using cookies, we can make your online experience more efficient. For example, they allow you to store your chosen items in your shopping basket/cart , without losing them between visits, and to make the checkout process faster.

We will also use cookies for the compilation of certain statistics (which do not identify you personally) relating to the use of the website. Such information may include the number of visits, average time spent, and other statistics relating to the website.

You may see the firms adverts on other websites. For these adverts, we will be using software (such as Google AdWords) that may send a cookie to your browser. This software will allow us to monitor if you see our adverts, if you click on them and if you go on to buy from our website.

HOW TO DISABLE COOKIES?

It may be possible to disable some (but not all) cookies through your device or browser settings, but doing so may interfere with certain functionality on the Services. Users can usually set their browsers to block all third-party cookies (which are those set by third-party companies collecting information on websites operated by other companies), block all cookies (including first-party cookies such as the ones the firm uses to collect search activity information about its users), or block specific cookies. To modify your cookie settings, please visit your browser's help settings. You will need to opt out on each browser and each device you use to access the Services. Flash cookies operate differently from browser cookies and cannot be removed or blocked via web browser settings. Please note that removing or blocking cookies can impact user experience and parts of this website may no longer be fully accessible.

The website contains 'social buttons' that enable users to share or bookmark web pages. These are buttons for third party social media sites and these sites may log information about your activities on the Internet including on this website. As with the social buttons, the firm cannot prevent these sites, or external domains, from collecting information on your use of this embedded content. Please review the respective terms of use and privacy policies/statements/notices of these sites, or external domains to understand exactly how they use your information and to find out how to opt out from, or delete, such information.